The JAIIB exam, which stands for Junior Associate of the Indian Institute of Bankers, has a primary objective of equipping banking and finance professionals with a strong foundation in core banking concepts. The bankers looking forward for appearing in the JAIIB Exam this year must be aware of the updated JAIIB Syllabus. There are 4 subjects in the JAIIB exam namely Indian Economy & Indian Financial System, Principles & Practices of Banking, Accounting & Financial Management for Bankers, Retail Banking & Wealth Management. 

JAIIB Syllabus and Exam Pattern 2024

The Indian Institute of Banking and Finance (IIBF) conducts the Junior Associate of the Indian Institute of Bankers (JAIIB) exam, which is highly recognized in the banking sector. It is a certification that helps banking professionals get promoted. This exam is specifically designed to improve the knowledge and skills of junior-level banking professionals. The online examination for the JAIIB 2024 May session will be held on 8th, 9th, 16th, and 22nd June 2024. The exam will be conducted at the National level by the Indian Institute of Banking and Finance (IIBF). There will be no negative marking in the IIBF JAIIB  2024 Exam. 

JAIIB Exam Pattern 2024

The JAIIB exam consists of 4 subjects which are Indian Economy & Indian Financial System, Principles & Practices of Banking, Accounting & Financial Management for Bankers, and Retail Banking & Wealth Management for which the exam is conducted on different dates. The key point of the JAIIB Exam is as follows:

  1. No. of Questions- 100 multiple-choice type questions from each subject.
  2. No negative markings for wrong answers.
  3. A maximum duration of 2 hrs will be allotted
  4. JAIIB Examination will be conducted in online mode only
  5. Each subject holds 100 marks
PapersPapersNo. of QuestionsTotal MarksDuration
Paper-I Indian Economy & Financial System1001002 hours
Paper-IIAccounting & Financial Management of Banking1001002 hours
Paper-IIIPrinciples & Practices of Banking1001002 hours
Paper-IVRetail Banking & Wealth Management1001002 hours

IIBF JAIIB Exam Syllabus 2024

Candidates who are preparing for the JAIIB exam must study all the topics listed in the syllabus provided by the Indian Institute of Banking and Finance. The JAIIB exam comprises four papers, each further divided into four modules.

Paper I-
Indian Economy &
Indian Financial
Paper II-
Principles & Practices of
Paper III-
Accounting & Financial Management for
Paper IV-
Retail Banking & Wealth Management
Indian Economic
Banking Operations
Accounting Principles
and Processes
Introduction to Retail
Economic Concepts Related to bankingFunctions of BanksFinancial Statements
and Core Banking Systems
Retails Products and
Indian Financial
Banking TechnologyFinancial ManagementSupport Services – Marketing of Banking Services / Products
Financial Products
and Services
Ethics in Banks and Financial InstitutionsTaxation and Fundamentals of
Wealth Management

JAIIB Paper 1 – Indian Economy & Indian Financial System Syllabus

The paper-I consists of four Modules, these 4 Modules are as follows:

  1. Module A- Indian Economic Architecture
  2. Module B- Economic Concept Related to Banking
  3. Module C- Indian Financial Architecture
  4. Module D- Financial Products and Services

Module A- Indian Financial System Syllabus

Chapter- 1: Indian Economy- An Overview

  1. Evolution of the Indian Economy
  2. Basic Characteristics of the Indian Economy
  3. Indian Economy in Pre-British period
  4. Economy till 2008 & after 2008
  5. Structural changes in Indian Economy

Chapter 2: Economic Planning in India

  1. Definition of Economic Planning
  2. History of Economic Planning
  3. Objectives of Economic Planning
  4. Types of Planning
  5. Achievements of Planning
  6. Financial resources for 5-year plans

Chapter 3: Sectors of the Indian Economy

  1. Role & Importance of Primary, Secondary, Tertiary Sector, Quaternary & Quinary Sectors
  2. Different Revolutions in Primary sector
  3. Difference between the sectors
  4. GDP contribution of different sectors- Agriculture, Industry, Services
  5. Employment growth rate in Secondary sector
  6. Sunrise Sector of Indian Economy
  7. Organised and Unorganised sectors

Chapter 4: Role of Priority Sector and MSME in the Indian Economy

  1. Definition & Role of Priority Sector
  2. List of Priority Sectors identified in India
  3. Priority Sector Lending Norms
  4. Definition of MSME
  5. Role & Significance of MSME in economic development
  6. Contribution of MSME in GDP
  7. Recent Initiatives in MSME sector viz., Atmanirbhar Bharat package, Make in India, Start-up India, Stand-up India etc.

Chapter 5: Infrastructure including Social Infrastructure

  1. Infrastructure & Economic Development
  2. Energy, Power, Transport system viz., Rail, Road
  3. Civil Aviation,
  4. Concept of Social Sector & Social Infrastructure
  5. Health, Education, Family welfare
  6. Development of Health Infrastructure

Chapter 6: Globalisation – Impact on India

  1. Globalisation and its Advocacy
  2. Globalisation and its Impact on India
  3. Fair Globalisation & the Need for Policy framework
  4. Globalisation in reverse gear –The Threatened Re-emergence of Protectionism

Chapter 7: Economic Reforms

  1. A brief overview
  2. Transformation
  3. Economic Transformation – Real Sector
  4. Economic Transformation – Financial Sector
  5. Economic Transformation – Integration with the Global Economy
  6. Economic Reforms in India

Chapter 8: Foreign Trade Policy, Foreign Investments and Economic Development

  1. FTP – Structural Changes during 1990s
  2. FTP policy – 2015-2020
  3. Challenges to be addressed in upcoming FTP, FDIs, FIIs and Recent trends
  4. Economic development vs economic growth
  5. Importance of economic development as a dimension etc.

Chapter 9: International Economic Organizations (World Bank, IMF etc.)

  1. IMF and World Bank
  2. WTO- India and WTO
  3. Regional Economic Co-operations
  4. Recent International Economic Issues

Chapter 10: Climate change, Sustainable Development Goals (SDGs)

  1. Core elements of Sustainable Development
  2. Global Issues and initiatives
  3. India’s progress in SDGs including Climate change
  4. CSR Activities

Chapter 11: Issues facing Indian Economy

  1. Poverty Alleviation
  2. Jobless growth
  3. Rising Inequalities
  4. Migration and excessive pressure on resources
  5. Possible remedies
  6. Pandemic situations

Module B - Economic Concepts Related to Banking Syllabus

Fundamentals of Economics, Microeconomics, 
Macroeconomics and Types of Economies
  1. Economics – An Introduction
  2. Microeconomics and Macroeconomics
  3. Types of Economies, Market, Command
  4. Mixed Economies
Supply and Demand
  1. The Demand Schedule
  2. Forces behind the Demand Curve, shifts in Demand
  3. The Supply Schedule
  4. Forces behind the Supply Curve, shifts in Supply
  5. Equilibrium of Supply and Demand
  6. Effect of a Shift in Supply or Demand
  7. Interpreting Changes in Price and Quantity
Money Supply and Inflation
  1. What is Money
  2. Money Supply
  3. Inflation
  4. Causes of Inflation
  5. Measures of Inflation
Theories of Interest
  1. Classical Theory of Rate of Interest
  2. Keynes’ Liquidity Preference Theory of Rate of Interest
  3. Money Demand Curve
  4. Determination of Rate of Interest: Equilibrium in the Money Market
  5. Effect of an Increase in the Money Supply, shifts in Money Demand or Liquidity Preference Curve
  6. Hicks-Hansen Synthesis: IS-LM Curve Model
Business Cycles
  1. Characteristics of a Business Cycle
  2. Phases of a Business Cycle
Monetary Policy and Fiscal Policy
  1. Tools of Monetary Policy
  2. How did Monetary Policy in India Respond to the Global Financial Crisis?
  3. Fiscal Policy
  4. FRBM Act
National Income and GDP Concepts
  1. Computation
  2. Utility
Union Budget
  1. Receipts
  2. Expenditure
  3. Plan Expenditure
  4. Deficit Concepts

Module C – Indian Financial Architecture Syllabus

Indian Financial System – An Overview
  1. What is a Financial System?
  2. Phase I: Pre-1951 organisation
  3. Phase II: 1951 to Mid-eighties organisation
  4. Phase III: Post-Nineties Organisation
  5. Narasimham Committee (1991) on the banking system in India
  6. Reform of the Banking sector (1992-2008)
  7. Present Status of Banking System
Indian Banking Structure
  1. Functions
  2. Development of Banking in India
  3. Scheduled Commercial Banks- Types and functions
  4. Local Area Banks
  5. Regional Rural Banks
  6. Cooperative Banks: Types, Payment Banks and Small Finance Banks, NBFCs
  7. Key RBI Guidelines
Banking Regulation Act, 1949 and RBI Act, 1934
  1. Background of Enactment
  2. PART-I Reserve Bank of India Act, 1934: Chapter I to Chapter V, Schedules to the RBI Act, 1934
  3. PART-II Banking Regulations Act, 1949
  4. Background and Structure of the Banking Regulation Act: Section 1 to Section 56
Development Financial Institutions
  1. Evolution of Development Financial Institutions in India
  2. Gaps in the Post-Independence Financial System
  3. Objectives of Development Financial Institutions
  4. Classification of DFIs
  5. Role of DFIs in the Indian Economy
  6. Changing Role of DFIs and the Emergence of Universal Banks
  7. Industrial Finance Corporation of India (IFCI)
  8. Industrial Credit and Investment Corporation of India (ICICI)
  9. Industrial Development Bank of India (IDBI)
  10. Small Industries Development Bank of India (SIDBI)
  11. Export Import Bank of India (EXIM Bank)
  12. National Bank for Agriculture and Rural Development (NABARD)
  13. National Housing Bank (NHB)
  14. National Bank for Financing Infrastructure and Development (NaBFID).
Micro Finance Institutions
  1. Evolution of Microfinance in India
  2. Grameen Bank Model
  3. Delivery of Microfinance
  4. SHG-Bank Linkage programme
  5. Joint Liability Groups (JLGs)
  6. Regulatory Framework for Microfinance Institutions
  7. Inclusion of Bank Finance to Microfinance Institutions in Priority Sector Lending
  8. Regulatory Framework
Non-Banking Financial Companies
  1. What is a Non- Banking Financial Company (NBFC)?
  2. Evolution of NBFCs in India
  3. Role of NBFC in Promoting Inclusive Growth of India
  4. Regulators of NBFCs
  5. Classification of NBFCs
  6. Regulatory Oversight by RBI on NBFCs
  7. Types of NBFCs
  8. Concept of Owned Funds and Net Owned Funds (NOF) for NBFCs
  9. Bank Finance to NBFCs
  10. Fair Practice Code for NBFCs
  11. Applicability of Ombudsman Scheme to NBFCs
  12. Scale Based Regulation (SBR): A Revised Regulatory Framework for NBFCs.
Insurance Companies
  1. History and Development of Insurance
  2. Privatisation and Foreign Direct Investment (FDI) in Insurance Sector
  3. Insurance Business Globally and in India. Insurance Penetration and Density
  4. Number of Insurance Companies Operating in India
  5. Legislations Governing Operation of Insurance Companies
  6. Insurance Intermediaries
  7. Reinsurance
  8. Insurance Repository’s-Insurance Account
Indian Financial System - Regulators & their roles
  1. Role of Financial Sector Regulators in an Economy
  2. Reserve Bank of India (RBI)
  3. Securities and Exchange Board of India (SEBI)
  4. Insurance Regulatory and Development Authority of India (IRDA)
  5. Pension Fund Regulatory and Development Authority (PFRDA)
Reforms & Developments in the Banking sector
  1. Bad Banks, Infrastructure financing
  2. Formation/role of NaBFID-National Bank for Financing
  3. Infrastructure & Development
  4. Basic concepts on EASE

Module D- Financial Products and Services Syllabus

Overview of Financial Markets
  1. What is a Financial Market?
  2. Evolution of the Financial Market
  3. Segments of Financial Markets
  4. Functions of Financial Markets
  5. Price Discovery
Money Markets and Capital Markets
  1. Call Money
  2. Notice Money and Term Money
  3. Treasury Bills
  4. Certificates of Deposit
  5. Commercial Paper
  6. Repo, Tri-Party Repo
  7. Bill Rediscounting Scheme (BRDS)
  8. Long-Term Repo Operations (LTRO).
Fixed Income Markets - Debt / Bond Markets
  1. Government Securities
  2. Bond Valuation and Theorems
  3. Auction of Government Securities
  4. Primary Dealers
  5. Fixed Income Money Market and Derivatives Association of India (FIMMDA)
  6. RBI Retail Direct Scheme (RDS)
  7. Corporate Bond Market, Inter-Corporate Deposits
Capital Markets and Stock Exchanges
  1. Primary Market, Secondary Market Stock Exchanges in India
  2. Financial Products/Instruments
  3. Dealt with in the Secondary Market
  4. Regulatory Requirements Specified by SEBI for Corporate Debt Securities
  5. Commonly Used Terms in the Capital Market
  6. Types of Capital Issues in the Primary Market
  7. Eligibility Norms for Making Capital Issues
  8. Intermediaries in an Issue in the Primary Market
  9. Applications Supported by Blocked Amount (ASBA) Qualified Institutional Placement (QIP)
Forex Markets
  1. Profile of Foreign Exchange (Forex) Market
  2. Evolution of the Forex Market in India
  3. Characteristics of the Forex Market, Market Participants
  4. LIBOR and Alternate Reference Rates (ARRs), Foreign Exchange Dealers Association of India (FEDAI)
  5. Foreign Exchange Management Act (FEMA), 1999
  6. FX-Retail Platform
  7. US Dollar Index (USDX)
  8. American Depository Receipt (ADR)
  9. Global Depository Receipt (GDR).
Interconnection of various markets/Market Dynamics
  1. Process of Interconnectedness of Financial Markets
  2. Reasons for interconnectedness
  3. Importance of Interconnectedness of Financial Markets
  4. Heterogeneity of Financial Markets
  5. Achievement of Market Integration in India
  6. Different Levels of Market Integration
  7. Asian Clearing Union
  8. Benefits and Costs of Interconnectedness of Markets
  9. Interconnectedness of the Money Market
  10. Interconnectedness of the Credit Market
  11. Interconnectedness of the Capital Market
  12. Interconnectedness of the Forex Market
  13. Integrated Treasury Operations
  14. Contagion Effect
Merchant Banking Services
  1. Definition of Merchant Banking
  2. Historical Background
  3. Development of Merchant Banking in India
  4. Merchant Banking Vs Commercial Banking
  5. Licensing Requirements
  6. SEBI Regulations on Merchant Banking
  7. Activities of Merchant Banks
  8. Key Policy Requirements as per SEBI Regulations
  9. Key Codes of Conduct as per SEBI Regulations
Derivatives Market including Credit Default Swaps
  1. What is a Derivative?
  2. History of Derivatives
  3. Size of the Derivatives Market
  4. Underlying Assets
  5. Exchange Traded and Over-the-Counter Markets
  6. Participants in the Derivatives Market
  7. Functions of Derivatives
  8. Types of Derivatives
  9. Forward Contracts
  10. Futures
  11. Options
  12. Swaps
  13. Credit Default Swaps (CDS)
  14. RBI guidelines on Credit Default Swaps
  15. Documentation for Derivatives – ISDA Agreement
Factoring, forfaiting & Trade Receivables Discounting System (TReDS)
  1. What is Factoring?
  2. History of Factoring
  3. Types of factoring
  4. Domestic Factoring
  5. International Factoring
  6. Bills Discounting vs Factoring
  7. Fees Involved in Factoring
  8. Advantages of Factoring
  9. What is Forfaiting?
  10. Mechanism of a Forfaiting Transaction
  11. Fees Involved in Forfaiting
  12. Advantages of Forfaiting
  13. Differences between Factoring and Forfaiting
  14. What is TReDS?
  15. Participants under TReDS
  16. Process Flow under TReDS
  17. Eligibility Criteria to Set Up and Operate TReDS
Venture capital
  1. Concept of Venture Capital
  2. Evolution of Venture Capital in India
  3. Characteristics of Venture
  4. Capital Finance
  5. Stages of Venture Capital Financing
  6. Process of Venture Capital Financing
  7. Regulatory Aspects of Venture Capital Funds
  8. Modes of Venture Capital Financing
  9. Advantages and Disadvantages of Venture Capital Financing
  10. Exit Routes for Venture Capital Finance
Leasing and Hire Purchase
  1. Lease Finance
  2. Evolution of Leasing in India
  3. Types of Leasing
  4. Advantages and Disadvantages of Lease Finance
  5. Market Share of Various Leased Asset Classes
  6. Impact of Leasing on Financial Ratios
  7. Legal Aspects of Leasing
  8. Regulatory Aspects of Leasing Activities
  9. Hire Purchase
  10. Evolution of Hire Purchase in India
  11. Legal Aspects of Hire Purchase
  12. Parties to a Hire Purchase Contract
  13. Leasing and Hire Purchase Compared
Credit Rating agencies & their functions
  1. What is Credit Rating?
  2. Credit Rating Agencies (CRAs)
  3. History of Credit Rating
  4. Characteristics of Credit Rating
  5. Importance of Credit Rating
  6. Benefits of Credit Rating
  7. Factors Considered while Rating Companies/Instruments
  8. Process of Credit Rating
  9. Credit Rating Symbols
  10. Ratings Outlook
  11. Regulations for CRAs in India
  12. Fees for Credit Rating
  13. What is Credit Scoring?
  14. Credit Information Companies (CICs) in India
  15. Membership to CICs,
  16. Regulatory Guidelines Governing CICs
  17. Credit Scores
  18. Difference Between Credit Ratings and Credit Scores.
Mutual Funds
  1. Mutual Funds and their Functions
  2. Management of Mutual Funds
  3. Evolution of Mutual Funds,
  4. Classification of Mutual Funds
  5. Role of Mutual Funds
  6. Supervision of Mutual Funds
  7. New Fund Offer
  8. Risks Associated with Mutual Funds
  9. Risk Depiction – Riskometer
  10. Net Asset Value (NAV)
  11. Expenses Ratio
  12. Load/No-Load Funds
  13. Strategies for Investment in Mutual Funds
  14. Role of Mutual Funds in the Capital Market
  15. Alternative Investment Funds.
Insurance Products
  1. What is Insurance?
  2. Fundamental Principles Governing Insurance Products
  3. Classification of Insurance
  4. Types of Insurance Business
  5. Group Insurance Schemes
  6. Micro Insurance,
  7. Insurance Based Social Security Schemes
  8. Bancassurance
  9. Insurance Ombudsman Scheme
  10. Government Business Products (Social Security Schemes like PMJJBY, PMSBY).
Pension Funds (include APY, NPS)
  1. Pension System and its Aspects
  2. Pension Products
  3. Different Types of Pension Schemes,
  4. Employees Provident Funds Scheme
  5. Public Provident Fund (PPF) Scheme
  6. Insurance Annuity Schemes
  7. National Pension Scheme (NPS)
  8. Atal Pension Yojana (APY).
Guidelines on Para Banking & Financial Services provided by Banks
  1. Types of Para Banking and Financial Services provided by Banks
  2. Organisation of Para Banking and Financial Services Activities by a Bank
  3. Para-Banking and Financial Services Undertaken by a Bank
  4. Disclosure of Commissions/Remunerations earned from Para Banking
  5. Financial Services Activities
Real Estate Investment Funds / Infrastructure Investment Fund (concept)
  1. What are Real Estate Investment Trusts (REITs)
  2. History of REITs
  3. Organisation of REITs,
  4. Types of REITs
  5. Difference Between REITs and Real Estate Mutual Funds
  6. Advantages and
  7. Disadvantages of Investing in REITs
  8. Comparison of Various Modes of Investment in Real
  9. Estate, Taxation Guidelines for Investors of REITs
  10. Regulatory Guidelines for REITs. What are
  11. Infrastructure Investment Trusts (InvITs)
  12. Organisation of InvITs, Rationale of Setting up
  13. InvITs, Activity of InvITs in India, Types of InvITs
  14. Advantages and Disadvantages of InvITs,
  15. InvIT’s Revenue Model
  16. Taxation on Investments in InvITs

JAIIB Paper 2- Principles  & Practices of Banking Syllabus

The paper 2 Principles  & Practices of Banking consists of four Modules, these 4 Modules are as follows:

  1. Module A- General Banking Operations
  2. Module B- Functions of banks
  3. Module C- Banking Technology
  4. Module D- Ethics in Banks and Financial Institutions

The detailed syllabus of all four Modules is given below:

PAPER 2 – Principles  & Practices of Banking
Module A- General Banking Operations
Banker-Customer Relationship
  1. Requirements to be Called a Bank
  2. Banker-Customer Relationship
  3. Bank as a Trustee
  4. BaileeBailor Relationship
  5. Agent-Principal Relationship
  6. Lessor and Lessee
  7. Indemnifier and Indemnified
  8. Different Deposit Products or Services
  9. Services to Customers and Investors
AML-KYC Guidelines
  1. Money Laundering & Financing of Terrorism Risks
  2. AML Framework in India
  3. Know Your Customer Policy
  4. Organisational Set-up for AML
  5. Obligations under PMLA
  6. Risk Management,
  7. Obligations under International Agreements
  8. FATF Identified Jurisdictions
  9. Correspondent Banks
  10. Reporting Under FATCA/ CRS
  11. Reporting Obligations
  12. Implications of Non-compliance of PMLA Obligations
  13. Secrecy Obligations
Operational Aspects of KYC
  1. Know Your Customers (KYC) Norms
  2. Wire Transfers, Other Operations - Regulations
  3. Central
  4. KYC Records Registry (CKYCR)
  5. Monitoring of Transactions
Opening Accounts of Various Types of Customers
  1. Personal Accounts
  2. Accounts of Other Customers
  3. Norms for Opening Current Accounts,
  4. Obtaining Photographs of Account Holders
  5. Legal Entity Identifier
Operational Aspects of Deposit Accounts
  1. Salient Feature of Deposit Accounts
  2. Interest on Deposit Accounts
  3. Prohibitions & Exemptions,
  4. Inoperative Accounts & Unclaimed Deposits
  5. Operational Instructions in Joint Accounts,
  6. Nomination Facility
  7. Other Operational Guidelines
  8. Attachment Orders
  9. Procedure for Submission of Records to Statutory Authorities
Operational Aspects of Handling Clearing/Collection/Cash
  1. Cheque Truncation System (CTS)
  2. RBI Guidelines on Collection of Instruments
  3. Cash and its Custody
  4. Security Arrangements at Branches and ATMs
Banker’s Special Relationship
  1. Mandate – Definition
  2. Power of Attorney (POA) – Definition
  3. Banker’s Lien
  4. Right of Set-off
  5. Right of Appropriation
Foreign Exchange Remittance Facilities for Individuals
  1. Evolution of FEMA
  2. Definitions
  3. Bringing in and Taking out Foreign Exchange
  4. Inward Remittances
  5. Outward Remittances
  6. Indo - Nepal Remittance Scheme
Operational Aspects of NRI Business
  1. Permitted Accounts in India for NRIs and PIOs
  2. Accounts in India of Foreign Nationals Visiting India
  3. Special Non-Resident Rupee Account – SNRR Account
  4. Remittance of Assets Held by NRIs/ PIOs
  5. Acquisition and Transfer of Immovable Property in India by a Non-Resident Indian (NRI)
  6. Creation of Charge on Immovable Property in India
  7. Repatriation of Income and Sale
  8. Proceeds of Assets Held Abroad by NRIs
  9. Investments by NRIs/ PIOs
Foreign Currency Accounts for Residents and Other Aspects
  1. Types of Accounts Permitted
  2. Foreign Currency Denominated Accounts in India
  3. Permitted Foreign Currency Accounts Outside India
  4. Remittance of Assets by Foreign Nationals not Being PIOs
  5. Modes of Acquiring Property Outside India by a Resident
  6. Foreign Contribution (Regulation) Act 2010
Cash Management Services and Its Importance
  1. Developments in CMS
  2. Importance of Cash Management System
  3. Types of Cash Management Services
  4. Challenges and Issues
Payment and Collection of Cheques and Other Negotiable Instruments
  1. Negotiable Instruments Act
  2. Payment of a Cheque
  3. Payment in due course – Section 10,
  4. Liability of the Paying Bank – Section 31
  5. Collection of Cheques – Duties of a Collecting Bank,
  6. Endorsement of Cheques
  7. Crossing of Cheques
  8. Forged Instruments, Bouncing (Dishonour) of Cheques
  9. Cheque Truncation System
Responsibility of Paying Bank
  1. Negotiable Instruments Act and Paying Banks
  2. Liability of Paying Banker when Customer’s
  3. Signature on the Cheque is Forged
  4. Payment to be in Due Course for Bank to Seek Protection
  5. Payment in Good Faith without Negligence of an Instrument on which Alteration is not Apparent
  6. Payment by Bank Under Mistake Whether Recoverable
  7. Cheque Truncation
Responsibility of Collecting Bank
  1. Statutory Protection to Collecting Bank
  2. Duties of the Collecting Bank
Ancillary Services
  1. Remittances: Introduction
  2. Demand Drafts (DD) and Banker’s Cheques (BC)
  3. Mail Transfer (MT)
  4. Telegraphic Transfer (TT)
  5. National Electronic Funds Transfer System (NEFT)
  6. Real Time Gross Settlement System (RTGS)
  7. Electronic Benefit Transfer (EBT) Scheme
  8. Mobile Banking in India, Electronic/Digital Payments
  9. Safe Deposit Lockers
  10. Portfolio Management Services
  11. Merchant Banking
  12. Government Business
  13. Levying of Service Charges
Financial Inclusion & Financial Literacy
  1. Financial Inclusion by Extension of Banking Services
  2. Use of Mobiles/Tablets in Financial Inclusion Drive
  3. Financial Literacy
  4. Rural Self Employment Training Institutes (RSETI)
Customer Service Guidelines
  1. Customer Service in Banks
  2. Policy for General Management of the Branches
  3. ATM Operations
  4. Security Issues and Risk Mitigation Measures
  5. Service at the Counters,
  6. Information to the Customers
  7. Special Arrangements at Branches
  8. Other Provisions
Duties & Rights of a Banker and Customer Rights
  1. Duty of Secrecy & Confidentiality
  2. Duty of Reasonable Care
  3. Garnishee or Attachment Order,
  4. Bank’s Rights
  5. Customer Awareness
  6. Banking Codes and Standards Board of India,
  7. Obligations on the Customer
Grievance Redressal & RBI Integrated Ombudsman Scheme 2021
  1. Model Policy on Grievance Redressal
  2. Internal Machinery to Handle Customer Complaints/Grievances
  3. The RBI - Integrated Ombudsman Scheme
The Consumer Protection Act, 2019: Preamble, Extent and Definitions
  1. Purpose of The Act
  2. Preamble and Extent
  3. Act not Overriding on Any Other Law
  4. Salient New Aspects of CPA 2019
  5. Definitions
  6. Various Fora Consumer Protection Councils
  7. Central Consumer Protection Authority
  8. Consumer Disputes Redressal Commissions
  9. Jurisdictions of Commissions
  10. Complaints to District Commissions
  11. Complaints to State Commissions/ National Commission
  12. Appeals Against Orders of District/ State Commission
  13. Other Aspects,
  14. Mediation Process
  15. Product Liability
  16. Unfair Contracts
  17. Data Protection
The Right to Information Act, 2005
  1. Applicability
  2. Definitions
  3. Right to Information
  4. Obligations of Public Authorities
  5. Designation of Public Information Officers
  6. Procedure for Obtaining Information
  7. Disposal of Request
  8. Appeal, Orders in Appeal
  9. Central Information Commission
  10. State Information Commission
  11. Penalties
  12. Act to Have Overriding Effect
Module B - Functions of Banks
Banker Customer Relationship
  1. Types; Different Deposit Products & Services
  2. Services to Customers & Investors
KYC/ AML/ CFT norms
  1. PMLA Act
  2. KYC Norms
Bankers’ Special Relationship
  1. Mandate; POA
  2. Garnishee Orders
  3. Banker’s Lien
Consumer Protection - COPRA, Banking Ombudsman SchemeOperational Aspects of COPRA Act & Banking Ombudsman Scheme
Payment and Collection of Cheques and Other Negotiable Instruments
  1. NI Act; Role & Duties of Paying & Collecting Banks
  2. Endorsements; Forged Instruments
  3. Bouncing of Cheques
  4. Its Implications
  5. Return of Cheques
  6. Cheque Truncation System
Opening accounts of various types of customers
  1. Operational Aspects of opening and Maintaining Accounts of Different Types of Customers including Aadhaar
  2. SB Rate Deregulation
Ancillary Services
  1. Remittances
  2. Safe Deposit Lockers
  3. Govt. Business
  4. EBT
Cash Operations Cash Management Services and its Importance
 Principles of Lending, Working Capital Assessment and Credit Monitoring
  1. Cardinal Principles
  2. Non-fund Based Limits
  3. WC
  4. Term Loans
  5. Credit Appraisal Techniques
  6. Sources of WC Funds & its Estimation
  7. Operating Cycle
  8. Projected Net WC
  9. Turnover Method
  10. Cash Budget
  11. Credit Monitoring & Its Management
  12. Base Rate
 Priority Sector Advances
  1. Targets; Sub-Targets
  2. Recent Developments
 Agricultural Finance
  1. Types of Agricultural Loans
  2. Risk Mitigation in agriculture (NAIS, MSP, etc.)
 Micro, Small, and Medium Enterprises
  1. MSMED Act, 2006 Policy Package for MSMEs
  2. Performance and Credit Rating Scheme
  3. Latest Developments
Government Sponsored Schemes  SGSY, SJSRY, PMRY, SLRS
 Self Help Groups
  1. Need for & Functions of SHGs
  2. Role of NGOs in Indirect Finance to SHGs
  3. SHGs & SGSY Scheme; Capacity Building
 Cards, Home Loans, Personal Loans, Consumer Loans
  1. Operational Aspects, Advantages, Disadvantages & Guidelines of Credit Cards
  2. Procedure and Practices for Home Loans, Personal Loans and Consumer Loans
  1. Types of Documents; Procedure
  2. Stamping
  3. Securitization
Different Modes of Charging Securities
  1. Assignment; Lien; Set-off; Hypothecation
  2. Pledge; Mortgage
Types of collaterals and their characteristics
  1. Land & Buildings; Goods
  2. Documents of Title to Goods
  3. Advances against Insurance Policies, Shares, Book Debts, Term Deposits, Gold, etc.
  4. Supply Bills
Non-Performing Assets
  1. Definition; Income Recognition
  2. Asset Classification
  3. Provisioning Norms; CDR
  4. Financial Inclusion BC; BF
  5. Role of ICT in Financial Inclusion, Mobile-based transactions, RSETI
Financial Literacy
  1. Importance of financial literacy
  2. Customer awareness
Module C – Banking Technology
Essentials of Bank Computerization
  1. Computer Systems; LANs; WANs
  2. UPS; Core Banking
Payment Systems and Electronic Banking
  1. ATMs; HWAK; PIN
  2. Electromagnetic Cards
  3. Electronic Banking
  4. Signature Storage & Retrieval System
  5. CTS; Note & Coin Counting Machines
  6. Microfiche; NPC; RUPAY
Data Communication Network and EFT systems
  1. Components & Modes of Transmission
  2. Major Networks in India
  3. Emerging Trends in Communication Networks for Banking
  4. Evolution of EFT System; SWIFT
  5. Automated Clearing Systems
  6. Funds Transfer Systems; Recent Developments in India
Role of Technology Upgradation and its impact on Banks
  1. Trends in Technology Developments
  2. Role & Uses of Technology Upgradation; Global Trends
  3. Impact of IT on Banks
Security Considerations
  1. Risk Concern Areas
  2. Types of Threats
  3. Control Mechanism
  4. Computer Audit
  5. IS Security; IS Audit
  6. Evaluation Requirements
Overview of IT ActGopalakrishna Committee Recommendations
Preventive Vigilance in Electronic Banking
  1. Phishing; Customer Education
  2. Safety Checks; Precautions
Module D – Ethics in Banks and Financial Institutions
Ethics, Business Ethics & Banking: An Integrated Perspective
  1. Business Ethics
  2. Ethical Foundation
  3. Banking Ethics in Global and Indian Contexts
Ethics at the Individual Level
  1. Values
  2. Norms
  3. Beliefs
  4. Morality
  5. Conflict
  6. Integrity
  7. Golden Rule
  8. Dilemmas
  9. Decision-Making
Ethical Dimensions: Employees
  1. Obligation to Bank/ Third Parties, Abuse of Official Position
  2. Sexual Harassment, Conflict of Interest
  3. Fair Accounting Practices, HRM Ethics
  4. Employees as Ethics Ambassadors & Managers as Ethical Leaders
Work Ethics and the Workplace
  1. Work Ethics, Benefits of Ethical Behavior
  2. Unethical Behavior: Causes and Remedies
  3. Code of Ethics Manual, Whistleblowing in Banks
  4. Whistleblowing Laws in India
Banking Ethics: Changing Dynamics
  1. Ethics and Technology, Data Security and Privacy
  2. Intellectual Property Rights, Patents, and Proprietary Rights
  3. Ethics of Information Security
  4. Cyber Threats, Digital Rights Management

JAIIB Paper 3- Accounting and Financial Management for Bankers

Paper 3 consists of four Modules, and these are as follows:

  1. Module A- Accounting Principles and Processes
  2. Module B- Financial Statement and Core Banking Systems
  3. Module C- Financial Management
  4. Module D- Taxation and Fundamental of Costing

the detailed syllabus of all four Modules of Paper 3 is mentioned below:

PAPER 3 – Accounting Principles and Processes
Module A- Business Mathematics and Finance
Definition, Scope and Accounting Standards including Ind AS
  1. Nature and Purpose of Accounting
  2. Historical Perspectives
  3. New Accounting system / Value system accounting Origins of Accounting Principles
  4. Accounting Standards in India and its Definition and Scope
  5. Generally Accepted Accounting Principles of USA (US GAAP),
  6. Overview of IFRSs
  7. Difference between GAAP and IFRS
  8. Transfer Pricing
Basic Accountancy Procedures
  1. Concepts of Accountancy
  2. Going Concern Entity
  3. Double Entry System
  4. Principle of Conservatism
  5. Revenue Recognition and Realisation
  6. Accrual and Cash Basis
Maintenance of Cash/Subsidiary Books and Ledger
  1. Record Keeping Basics
  2. Account Categories
  3. Debit and Credit Concepts
  4. Accounting and
  5. Columnar Accounting Mechanics
  6. Journalising
Bank Reconciliation Statement
  1. Recording Transactions in Cash Book
  2. Transactions Contained in the Pass Book/Bank Statement
  3. Is Passbook a Mirror Image of Cash Book?
  4. Causes for Passbook and Cashbook being different
  5. Understanding Reconciliation
  6. Preparing Reconciliation Statement
  7. Need for Bank Reconciliation
  8. How to prepare a Bank Reconciliation Statement when extracts of Cash Book and Pass Book are given?
  9. Adjusting the Cash Book balance
  10. Advantages of Bank Reconciliation Statement
Trial Balance, Rectification of Errors and Adjusting & Closing Entries
  1. Meaning of a Trial Balance
  2. Features and Purpose of a Trial Balance
  3. Types of Trial Balance and Preparation of a Trial Balance
  4. Disagreement of a Trial Balance
  5. Classification of Errors,
  6. Location of Errors
  7. Rectification of Errors
  8. Suspense Account and Rectification
  9. Rectification of Errors when Books are Closed
  10. Adjusting and Closing Entries
Depreciation & its Accounting
  1. Meaning of Depreciation
  2. Causes of Depreciation
  3. Need for Depreciation
  4. Factors of Depreciation
  5. Accounting Entries
  6. Methods of Depreciation
  7. Straight Line Method
  8. Diminishing Balance or Written Down Value (WDV) Method
  9. Advantages and Disadvantages of Straight Line Method
  10. Advantages and Disadvantages of Written Down Value Method
  11. Units of Production Method
  12. Sum of the Years’ Digits Method
  13. Replacement of a Fixed Asset and Creation of Sinking Fund
  14. Amortisation of intangible assets
Capital and Revenue Expenditure
  1. Expenditure
  2. Distinction between Capital and Revenue Expenditure
  3. Receipts
Bills of Exchange
  1. Types of Instruments of Credit,
  2. Term and Due Date of a Bill
  3. Certain Important Terms,
  4. Accounting Entries to be Passed
  5. Accommodation Bill
  6. Bill Books
Operational Aspects of Accounting Entries
  1. Peculiar Features of Accounting System in Banks
  2. Accounting Systems of Different Banks
  3. Illustration
Back Office Functions/Handling Unreconciled Entries in Banks
  1. Functions Performed by the Back Office
  2. Reconciliation Function in Banks
  3. Reconciliation of Inter Branch/ Office Entries
Bank Audit & Inspection
  1. Bank Audit
  2. Emergence of Risk based Internal Audit
  3. Types of Bank Audits Viz. Concurrent
  4. Audit
  5. Internal Audit
  6. Statutory Audit
  7. Role of Audit and Inspection
Module B –  Financial Statement and Core Banking Systems
Balance Sheet Equation
  1. Balance Sheet Equation
  2. Computation of Balance Sheet Equation
Preparation of Final Accounts
  1. Preparation of Trial Balance
  2. Adjustment Entries
  3. Preparation of Financial Statements from Trial Balance
Company Accounts – I
  1. Definition and Types of Companies
  2. Distinction between Partnership and Limited Liability Company
  3. Classes of Share Capital
  4. Issue of Shares
  5. General Illustrations
  6. Non-voting Shares
Company Accounts – IIForm of Balance Sheet, Impact of Ind AS on Financial Statements
Cash Flow & Funds FlowCash Flow, Funds Flow Statement, Cash Flow Statement, Fund Flow and Cash Flow Analysis
Final Accounts of Banking Companies

Definition and Functions of a Bank, Requirements of Banking Companies as to Accounts and

Audit, Significant Features of Accounting Systems of Banks, Principal Books of Account,

Preparation and Presentation of Financial Statements of Banks, Accounting Treatment of

Specific Items, Preparation of Profit and Loss Account, Comments on Profit and Loss Account

Items, Important Items of Balance Sheet. Disclosure Requirements of Banks to be Added as

Notes to Accounts, Disclosures Prescribed by RBI Under Basel-III, Banks Listed on a Stock

Exchange, Implementation of Indian Accounting Standards (Ind AS)

Core Banking Systems & Accounting in Computerised Environment

Meaning of Computerised Accounting, Features of Computerised Accounting, Terms Used in

Computerised Accounting, Difference between Computerised and Manual Accounting,

Advantages and Disadvantages of Computerised Accounting, Functions Performed by

Computerised Accounting Softwares Available in the Market, Computerisation – Scope and

Experiences in Banking, The Core Banking Components, Information Security, Internet and

World Wide Web – Influences on Banking

Module C – Financial Management
An Overview of Financial Management

Forms of Business Organisation, Financial Decision making in a Firm, Objectives of Financial

Management, The Fundamental Principles of Finance, Building Blocks of Modern Finance,

Risk-Return Trade off, Agency Problem in Financial Management, Business Ethics & Social

Responsibility, Organisation of the Finance Function, Relationship of Finance to Economics

and Accounting, Emerging Role of the Financial Manager in India

Ratio Analysis

Meaning of Accounting Ratios, Classification of Ratios, Uses of Accounting Ratios, Limitations

of Accounting Ratios, Calculation and Interpretation of Various Ratios, Different Users and

Their Use of Ratios 

Financial Mathematics - Calculation of Interest & Annuities

What is Simple Interest? What is Compound Interest? Fixed and Floating Interest Rates,

Front-end and Back-end Interest Rates, Calculation of Interest Using Products/Balances,

What are Annuities? Calculating the Future Value of an Ordinary Annuity, Calculating the

Present Value of an Ordinary Annuity, Calculating the Future Value of an Annuity Due,

Calculating the Present Value of an Annuity Due, Repayment of a Debt 

Financial Mathematics - Calculation of YTM

Meaning of Debt, Introduction to Bonds, Terms Associated with Bonds, Types of Bonds,

Optionality in Bonds, Valuation of Bonds, Bond Value with Semi-annual Interest, Current Yield

on Bond, Yield-to-Maturity of Bond, Theorems for Bond Value, Illustrations, Duration of Bond,

Properties of Duration, Bond Price Volatility, Problems and Solutions 

Financial Mathematics - Forex Arithmetic

Fundamentals of Foreign Exchange, Indian Forex Market, Direct and Indirect Quote, Some

Basic Exchange Rate Arithmetic, Forward Exchange Rates

Capital Structure and Cost of Capital

Meaning of Capital Structuring, Leverage/Gearing, Factors Influencing Decision on Capital

Structuring, Theories/Approaches on Capital Structuring, Net Income Approach, Net

Operating Income Approach, Traditional Position, Assumptions in the Approaches on Capital

Structuring, Taxation & Capital Structure, Cost of Debt, Preference, Equity, Determining the

Proportions, Weighted Average Cost of Capital (WACC), Factors Affecting the WACC,

Weighted Marginal Cost of Capital, Determining the Optimal Capital Budget, Divisional and

Project Cost of Capital, Floatation Cost and the Cost of Capital, Misconceptions surrounding

the Cost of Capital

Capital Investment Decisions/Term Loans

Discounted and Non-Discounted Cash Flow Methods for Investment Appraisal, Basic

concepts of term loans, Deferred payment Guarantees, Project financing, Difference between

term loan appraisal and project appraisal

Equipment Leasing/Lease Financing

Meaning of a Lease, Features of a Lease, Types of Leases, Rationale for Leasing, Contents

of a Lease Agreement, Legal Aspects of Leasing, Finance Leases, Operating Leases,

Accounting of Lease Transaction in the books of Lessor and Lessee, Leasing as a Financing


Working Capital Management

Working Capital Cycle, Cash and Marketable Securities, Accruals, Trade Credit, Working

Capital Advance by Commercial Banks, Cash Budget Method of Lending, Regulation of Bank

Finance, Public Deposits, Inter- Corporate Deposits, Short-term loans from Financial

Institutions, Rights Debentures for Working Capital, Commercial Paper, Factoring & Forfaiting


Characteristics & Functions of Derivatives, Users of derivatives, Futures, Forward Rate

Agreement (FRA), Swaps, Options

Module D – Taxation and Fundamental of Costing
Taxation: Income Tax/TDS/Deferred Tax

Overview of Income Tax Act, Basic Overview of Deductions in Respect of Certain Incomes &

Deduction 80QQB, 80RRB, 80TTA & 80U, TDS/TCS, Returns, Refund & Recovery

Goods & Services TaxMeaning of Direct & Indirect Tax, Introduction to GST
An Overview of Cost & Management Accounting

Cost Accounting: Evolution, Meaning, Objectives and Scope, Concepts of Costs,

Classifications and Elements of Cost, Cost Centre and Cost Unit, Methods and Techniques of

Costing, Cost Accounting Standards, Management Accounting: Evolution, Meaning,

Objectives and Scope. Tools and Techniques of Management Accounting, Relationship of

Cost Accounting, Financial Accounting, Management Accounting and Financial Management 

 Costing Methods

Unit and Output Costing, Job Costing: Job Cost Cards, Collecting Direct Costs, Allocation of

Overheads and its Applications, Batch Costing: Features and Applications, Contract Costing:

Features, Distinction between Job and Contract Costing, Progress Payments, Retention

Money, Escalation Clause, Contract Accounts, Accounting for Material, Accounting for Plant

Used in a Contract, Contract Profit and Accounting Entries, Process Costing: Features,

Applications and Types of Process Costing, Process Loss, Abnormal Gains and Losses,

Equivalent Units, Inter-Process Profit, Joint Products, By-Products and Accounting, Service

Costing: Features and Applications, Unit Costing and Multiple Costing, Application,

Identification of Cost Unit and Cost Determination and Control 

 Standard Costing

Definition, Significance and Applications, Various Types of Standards, Installation of Standard

Costing System—for Material, Labour, and Overhead, Variance Analysis for Materials, Labour

and Overheads and Accounting Treatment of Variances, Benchmarking for Setting of

Standards, Variance Reporting to Management

 Marginal Costing

Meaning, Advantages, Limitations and Applications, Breakeven Analysis, Cost-Volume Profit

Analysis, P/V Ratio and its Significance, Margin of Safety, Absorption Costing: System of Profit

Reporting and Stock Valuation, Difference between Marginal Costing and Absorption Costing,

Income Measurement under Marginal Costing and Absorption Costing

Budgets and Budgetary Control

Budget Concept, Manual, Fixed and Flexible Budgets, Preparation and Monitoring of Various

Types of Budgets, Budgetary Control System: Advantages, Limitations and Installation, Zero

Based Budgeting, Programme and Performance Budgeting

JAIIB Paper 4- Retail Banking and Wealth Management

The paper-4, Retail Banking and Wealth Management consists of four Modules, these Modules are as follows:

  1. Module A- Retail Banking
  2. Module B- Retail Products and Recovery
  3. Module C- Support Services – Marketing of Banking Services/Products
  4. Module D- Wealth Management

The detailed syllabus of all four Modules is given below: 

PAPER 4 – Retail Banking and Wealth Management
Module A- Retail Banking
Retail Banking: Introduction

Characteristics of Retail Banking; Advantages of Retail Banking; Constraints in Retail Banking;

Evolution of Retail Banking; Prerequisite for Success of Retail Banking; Challenges for Retail

Banking Future of Retail Banking

Retail Banking: Role within the Bank OperationsBusiness Models
Applicability of Retail Banking Concepts and Distinction between 
Retail and Corporate/Wholesale Banking

Applicability of Retail Banking Concepts; Distinction between Retail and Corporate/ Wholesale


Branch Profitability

Banking System: An Introduction; Banking in India; What is Profitability? What is Profit? Gross

Profit, Operating Profit and Net Profit; Profit and Profitability in the context of Banking;

Traditional Measures of Profitability; The ROA (Return on Asset); Return on Equity (ROE) for

Banks; Branch Operating Efficiency; Strategies for Improving Efficiencies of Banking

Operations; Factors Affecting Profitability of Banks in India; Profitability Analysis of Bank

Branches; Steps to Improve Branch Profitability; Essential Factors to Make Continuous

Improvement in Profitability

Module B- Retail Products and Recovery
Customer RequirementsMaslow’s Theory and Customer Requirements; Customer Requirements about Service Quality
Product Development Process

Product Development Process; Product Life Cycle; Product Lines of a Banker; Deposit

Products or Liability Products; Credit Products or Asset Products; Other Products and

Services; Other Fee Based Services – Distribution of third party products; New Product

Development; Stages in New Product Development; Constraints in New Product

Development; Product Management; Product Policy

Credit Scoring

What is a Credit Score?; Evolution of Credit Scoring; What is a Good Credit Score?; Credit

Scoring Model; Managing the Credit Score; Positive Side of Credit Score; Warning Signs in

Credit Score; Credit Information Companies in India; Issues in Credit Scoring; Mistakes in

Credit Scoring; Troubleshooting Credit Score

Important Retail Liability Products

Demand Deposits : An Introduction; Current Deposit: An Introduction; Main features of Current

Deposit Account; Advantage of Current Deposit Account; Documents required for opening

various types of Current Accounts; Opening of Current Account; Operational Instructions in

Current Account; Transfer of Accounts; Inoperative Accounts; Closure of Current Account;

Savings Bank Account: An Introduction; Advantages and Importance of Savings Bank

Deposits to Customers; Who Can Open a Savings Bank Account?; Deregulation of interest in

Savings Deposit Account; Maintenance of Balance in Savings Bank Account and Interest

Payment; Restrictions on Transactions in SB Account; Services offered in Savings Bank

Accounts; Time Deposit – An Introduction; Periodicity of Time Deposit; Operational

instructions; Interest on Fixed Deposit; Term Deposit accounts of minors; Premature Payment

of FD; Operational Issues of FD; Advances Against Bank’s own Time Deposit Receipts;

Renewal of FD; Recent Rule of RBI on overdue FD; Form 15 G/ 15 H; Deposit of TDS to

Income Tax Department by Banks; 2 in 1 Account; Recurring Deposit (RD)

Important Retail Asset Products

Home Loans; Housing Loan under Prime Minister’s Awas Yojana (PMAY); Home Improvement

Loans; Home Decor Loans; Auto/Vehicle Loans; Personal Loans; Educational Loans; Other

Retail Loans; Processing of Retail Loans

Credit and Debit Cards

Credit Cards; Charge Cards; Pre-paid Cards; Debit Cards; Co-branded Cards; Contactless


Remittance Products

Electronic Payment Systems; National Electronic Funds Transfer (NEFT); Real Time Gross

Settlement (RTGS); Electronic Clearing Services (ECS); National Automated Clearing House

(NACH) System; Aadhaar enabled Payment System (AePS); Bharat Bill Payment System

(BBPS); Benchmarking India’s Payment System

Digitisation of Retail Banking Products

Technology in Retail Banking; Technology Processes in Retail Banking; Some Important User

Friendly Features; Customer Analytics; Institute for Development and Research on Banking

Technologies (IDRBT); Indian Financial Network (INFINET); Structured Financial Messaging

System (SFMS); National Financial Switch (NFS); Indian Banking Community Cloud (IBCC);

Wealth Management Solutions; Digital Lending

Role of AI and Technology in Retail Banking

Dimensions of Banking Technology; Banking Today; Relationship between Banking and

Technology; Evolution of Banking Technology; A New Era in Banking; Evolution of Banking

Technology in India; Challenges towards adoption of Technology by Indian Banks; Technology

in Retail Banking; Benefits of Technology in Retail Banking; Artificial Intelligence (AI);

Difference between Artificial Intelligence (AI) and Automation; Evolution of Artificial

Intelligence; Artificial Intelligence Industry in India; Artificial Intelligence in Indian Banking

Industry; Indian Banks and the Technology; Why AI in Banking Industry?; Benefits of Artificial

Intelligence Technology in Banking and Finance; Artificial Intelligence in Retail Banking;

Artificial Intelligence in Retail Banking in India; The Challenges Facing India’s AI

Development; Benefits of AI in Retail Banking

Recovery of Retail Loans

Repayment in Retail Loans; Default and Re-scheduling in Retail Loans; Monitoring of Loan

Accounts; Classification of Irregular Loan Accounts; Recovery Policy of Banks; Securitization

and Reconstruction of Financial Assets and Enforcement of Security Interest Act, 2002

(SARFAESI Act); Debt Recovery Tribunal (DRT); Recovery through Lok Adalat; Engaging

Direct Recovery Agents

Management Information Systems

The main elements of MIS; Role of Management Information Systems; Role of MIS in

Improving decision making; Role of MIS in Banking Industry; Designing MIS for a Bank; Issues

Related to Management Information System (MIS); Suggestions for Solution to MIS related


SecuritizationSecuritization of Assets
Module C – Support Services – Marketing of Banking Services/Products
Marketing – An IntroductionMarketing in Retail Banking; Marketing Mix in Retail Banking
Delivery Channels in Retail Banking

Channel Experience; Physical/Direct Channels – Branch; Automated Teller Machines; Point

of Sale Terminal; Mobile Banking; Internet Banking; Customer’s Liability on Unauthorized

Electronic Transactions

Delivery Models

Delivery Models; Internal Customers – Staff at the Branch Level; Dedicated Marketing

Managers; Direct Selling Agents (DSAs); Tie-up with Institutions/OEMs/Dealers, etc.

Customer Relationship Management in Retail Banking

Customer Relationship Management in Retail Banking; Why CRM?; Implementation Aspects

of CRM in Banks; Implementation Process of CRM in Banks; Implementation Stages in CRM;

Benefits of CRM; Impact of CRM on Customer Satisfaction

Service Standards for Retail Banking

Members of BCSBI; Main Aims and Objects; Code of Banks’ Commitment; Code of Banks

Commitment to Micro and Small Enterprises; Function of BCSBI; Code Compliance Rating;

Customer Grievances Handling Mechanism; General Information

Marketing Information Systems- A Longitudinal Analysis

Functions of MKIS; Components of MKIS; The MKIS Model; Observations; Usage of

Computers in MKIS; Supports for Marketing Management; Supports for Marketing Mix

Decisions; Use of Decision Models; Performance of MKIS; Recommendations; Advantages of


Module D – Wealth Management
Importance of Wealth Management

Wealth Management – Broad View; Wealth Management Business Structures; Wealth

management process; Wealth Management Products and Services; Alternative asset; Bond;

Insurance; Mutual fund; Real estate Service; Retirement Planning; Strategic Business

Strategy; Will Writing; Private Wealth Management; Personal Financial Planning; Wealth

Management Assessment; Private Banking; Benefits of Wealth Management; Importance of

Wealth Management

Investment Management

Element of Investment; Basics of Investment Management; Steps in Investment Management;

Investment Banking; Services being offered by Full-service Investment Banks; Investment

Bank Organizational Structure; Investment Management Vs Investment Banking; Portfolio

Management; Objectives of Portfolio Management; Key Elements of Portfolio Management;

Portfolio Management Vs Investment Banking; Role of Portfolio Manager; Portfolio

Management Service Vs Mutual Funds (MFs); Types of Portfolio Management Services; Steps

of the Portfolio Management Process; Advantages of Portfolio Management Services;

Disadvantages of PMS; Recent developments in the Portfolio Management Services area in


Tax Planning

Classification of Tax Structure in India; Financial Year; Assessment Year; Previous Year;

Concept of Previous Year & Financial Year vis-a-vis Assessment Year; Residential Status for

Income Tax; A few important terms in Income Tax; Heads of Income for computation of the

total income; Income Tax Slab rate for FY 2021-22 (AY 2022-23); Conditions for opting New

Tax Regime; Example for Old Tax Regime Vs New Tax Regime & which is better; Income Tax

Slabs for non-individual entities; Investment Products for Tax Savings; Estate Planning-Tax

Planning through Wills/ Trusts; Capital Gains Tax

Other Financial Services Provided by Banks

Distribution of Third Party Products in Retail Banking; Mutual Fund Business; Insurance

Business; Some Social Security Insurance Schemes; Cross Selling; Depository Services by

Banks; Portfolio Management Services; Factoring; Other Agency Business by Banks

Additional Reading Material on Home Loans Lender’s Appraisal Procedure

Appraisal Procedures; Application Form; Documents to be Submitted for Availing a Home

Loan; Application Received through Agent; Appraisal of Loan Request; Other Relevant Issues

at Pre-sanction Stage; Documentation; Mortgage; Registration of Documents; Detection of

Forged and Fabricated Title Deeds; Other Securities; Registration of Charges with CERSAI

on Security Internet; Monitoring; Closure of Account; Home Loan Frauds

Housing Finance and Tax PlanningTax Benefits in Respect of Housing Finance
Mortgage Advice

Development of “Home Information Packs”; Time Value of Money-interest and Annuities;

Capital Gains; Loan Calculator and Loan Amortization Schedule

Valuation of Real PropertyWho does Valuation?; Land with Building; Life of Structures; Sinking Fund; Reverse Mortgage


JAIIB Syllabus 2024- FAQs

Ans. The minimum marks to pass a subject in JAIIB are 50 out of 100 i.e 50%.

Ans. After qualifying the JAIIB Exam, an officer working for a nationalised bank is entitled to one increment each.

Ans. You can start your preparation for JAIIB 2024 exam by the syllabus given on this page. Refer to the syllabus and prepare each topic in detail.

Ans. Yes, JAIIB is one of the toughest exams. The vast syllabus of JAIIB made this exam tough, but with the proper strategy, anyone can pass this exam with flying colors.

Ans. No, there is no negative marking for incorrect answer in JAIIB Exam.

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